Privacy Policy
Effective Date: 14 May, 2025
Last Updated: 14 May, 2025
Welcome to SpeakPrac! This Privacy Policy explains how Speakada LLC (“we,” “us,” or “our”) collects, uses, shares, and protects information in relation to our website, mobile application (“App”), digital courses (“Course”), digital flashcards (“Digital Products”), and newsletter (collectively, our “Services”). This policy applies to all users (“you” or “your”) of the Services.
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect various types of information to provide and improve our Services:
Information You Provide Directly:
- Account Information: When you register for an account in the App, we collect your email address and password. If you sign up using a third-party service (like Google), we may receive information from that service (e.g., your name, email).
- Profile Information: You may optionally provide additional profile information, such as your name, learning goals, and English variation preference.
- Purchase Information: When you purchase a Digital Product or subscribe to the App, we collect information necessary to process your payment through our third-party payment processor (e.g., Stripe, Google Play), such as your email address and transaction details. We do not store your full credit card information.
- Newsletter Subscription: When you subscribe to our newsletter, we collect your email address via our email marketing provider (e.g., Klaviyo).
- Audio Recordings: When you use the core practice features of the App, we collect the audio recordings of your speeches (“Recordings”).
- User Content: Any other information you choose to provide, such as support requests or content shared in community features.
- Consent for Public Use: If you choose to opt-in to features like our “Expert Review” program, we will collect and store your consent to use specific User Content for public marketing purposes.
Information Collected Automatically:
- Usage Data: We automatically collect information about how you use our Services, such as the features you use, topics you practice, frequency and duration of sessions, and your progress metrics.
- Device and Log Data: We collect information about your device, including IP address, operating system, and browser type, to help us diagnose problems and secure our Services.
Information from AI Processing:
- Transcripts and Feedback: Your Recordings are processed by third-party AI services to generate text transcripts, speech metrics, estimated scores, and suggestions for improvement.
2. How We Use Your Information
We use the information we collect to:
- Provide and Maintain our Services: Operate the core functions of SpeakPrac, manage your account, process purchases and subscriptions, and deliver Digital Products.
- Personalize Your Experience: Tailor content and practice suggestions to your learning goals.
- Improve our Services: Analyze usage data to understand how our Services are used and develop new features.
- Communicate with You: Respond to support requests, send transactional emails, and deliver our newsletter if you have subscribed.
- Security and Compliance: Prevent fraud and comply with legal obligations.
- Marketing and Promotional Content (With Your Explicit Consent): If you explicitly opt-in to features like our “Expert Review” or “Featured Student” programs, we may use your submitted recordings and anonymized profile data (like country/region) to create marketing content, such as educational videos for YouTube, blog posts, or newsletter examples. We will only use your User Content for these public purposes with your separate and explicit consent for each specific program.
3. How We Share Your Information
We do not sell your personal information. We may share it in the following circumstances:
- With Third-Party Service Providers: We share information with vendors who perform services on our behalf, including cloud hosting (Firebase), payment processing (Stripe, Google Play), AI services, and email marketing (Klaviyo).
- With the Public (With Your Explicit Consent): If you opt-in to a feature like our “Expert Review” program, we will share the specific, anonymized content you consented to on public platforms like YouTube or our website.
- Legal Requirements: We may disclose your information if required by law.
- Business Transfers: If we are involved in a merger or acquisition, your information may be transferred.
4. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the secrecy of your account password.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Services. We may retain anonymized data indefinitely for analytical purposes. For more details, please see our Data Deletion Policy.
6. Your Choices and Rights
You have rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your information through your account settings or by contacting us. You can unsubscribe from our newsletter at any time. For detailed instructions on how to delete your account and data, please refer to our Data Deletion Policy.
7. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States. By using our Services, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of the Services after changes become effective constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@speakprac.com
- Name: Speakada LLC
- Address: 30 N Gould St, STE 4000 Sheridan, WY 82801, United States